Privacy Policy - Identco

Effective Date: October 13, 2023

Identco International Company, LLC (hereinafter, collectively, “Company,” “we,” “us,” or “our”) have created this Privacy Policy (“Privacy Policy”) to demonstrate our firm commitment to your privacy. This Privacy Policy describes the information collected, used, and disclosed by the Company both offline and through our website (collectively, “Company Site”) and in connection with all services offered by the Company.

BY USING THE COMPANY SITE AND ANY WEBPAGES AND CONTENT THEREIN, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION BY US IN ACCORDANCE WITH THIS PRIVACY POLICY.

Categories of Information We Collect About You

We may collect personal information about you when you use our services, order products from us, contact our customer service, or otherwise use the Company Site. In the past twelve (12) months, we have collected the following categories of personal information:

Identifiers and information about you, such as name, address, e-mail address, telephone number, or any other identifier by which you may be contacts;

Account information, such as a username and password for an account with us;
Commercial information, such as products or services purchased and information relating to your use of our services;
Communications, such as telephone conversations and email communications;
Financial information, such as payment information when you purchase some of our products and services;
Professional and employment information, such as your job title, employer name, education and other background information when you inquire about employment;
Internet or other similar network information, such as IP address, browser type and version, type of device you use, operating system version, and device identifier, geographic location, pages you view, how you got to our Company Site and any links you click on to leave our Company Site, metadata and user behavioral metrics about your use of our Company Site and emails we send to you (including clicks and opens), metadata about how you interact with our Company Site; and

Product usage information, such as how you use and interact with our products.

Please note that you may be required to register in order to be granted access to certain information, services, and/or products on the Company Site.

Information Collected When You Provide It to Us

We may collect the following personal information when you provide it to us:

Your name;
Your job title;
Your e-mail address;
Your mailing address;
Your telephone number;
Your fax number;
Account information;
Transaction history;
Payment information;
Commercial information;
Information relating to your communications with us; and
Any other information you submit to us.

Information We Collect Automatically

As you use the Company Site, we may use technologies, such as cookies, that collect certain information about you automatically. We may collect, among other things, your IP address, location, device type, date and time of visit, operating system, browser type and version, activities on the Company Site, and information about how you use the Company Site. For more information on how the Company Site use cookies, please see the section titled “Use of Cookies” below.

Information We Receive from Other Sources

From time to time, we may also receive information about you from our third-party service providers, affiliates, customers, and partners, including our marketing, conference, and advertising partners and social media networks. We may also receive information from third-party analytics on the Company Site that allows us to improve the Company Site. We may also collect information about you from publicly available sources.

How We Use the Information We Collect

The personal information that you provide to the Company may be stored, processed, and used by the Company and its affiliates for the following purposes:

To provide you with products and services and to otherwise operate our business;
To assist us in improving our products, services, or the content of the Company Site;
To customize your shopping experience and identify your preferences;
To confirm, process, fulfill, and track your orders;
To respond to your customer service inquiries or requests;
To inform you of special values and featured items;
To send you catalogs, marketing, or other promotional offers we believe will be of interest to you;
To serve you targeted advertising;
To send you email updates;
To inform you of recalls or other information on products you have purchased;
To prevent, detect or mitigate fraud, security, and credit risk and technical issues;
To administer promotions, contests, sweepstakes, and rewards programs;
To comply with our legal obligations or requests from law enforcement and government agencies;
To enforce or protect our terms and conditions, rights, property, safety, or other of our users or third parties;

As part of due diligence for, or the consummation of, a transaction involving the merger, sale, divestiture, or other transaction involving the equity or assets of the Company; and
For any other purpose with your consent.

Use of "Cookies"

Cookies are pieces of information that are transferred from websites to your computer's hard drive, and they may serve a variety of purposes (web beacons, Flash cookies and other similar technologies may also be used for these purposes). For example, cookies "remember" you when you return to one of our Company Site and make your experience more user-friendly. Cookies help us identify which web pages are visited, how often they are visited, and evaluate how the Company Site are used to improve our products, services, and the Company Site. For example, the Company Site include cookies used by Google Analytics. For more information on how Google Analytics collects and processes data, please see http://www.google.com/intl/en/policies/technologies/ads/.

You have the ability to accept or decline cookies. However, if you choose to decline cookies, you may not be able to fully experience the features of the Company Site or services you visit. Information on deleting or controlling cookies can be found at www.aboutcookies.org.

You can opt out of Google Analytics by:

Changing your settings at Google’s Ad Settings at: http://www.google.com/settings/ads
Installing an opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout/
Adjusting the settings on your web browser: See http://www.google.com/intl/en/policies/technologies/managing

If your browsers are configured to reject cookies when you visit these pages, or if you subsequently erase your cookies, use a different device, or change web browsers, your opt-out may become ineffective and may need to be repeated.

Disclosure of Your Information

We will disclose your personal information provided to us to any other person as specified at the point of collection and as otherwise set out in this Privacy Policy. We may also disclose your personal information as you direct us to or where you have consented to such disclosure. To the extent that your account is linked to an organization or entity that is our customer (such as your employer), we may share your information with that customer. We do not “sell” or “share”, and have not “sold” or “shared” in the past 12 months, your personal information as defined by local data protection laws that may be applicable to you. We may disclose, and have disclosed in the past 12 months, personal information to the following third parties:

Category of Information Disclosed	Third Party Disclosures
Identifiers	To a buyer or other successor, including a potential buyer or successor in any proposed sale, assignment, merger, or other transfer of our business; to our third party service providers and vendors; to our analytics and advertising partners; and legal or regulatory authorities and other relevant third parties for legal reasons.
Account Information	To a buyer or other successor, including a potential buyer or successor in any proposed sale, assignment, merger, or other transfer of our business; to our third party service providers and vendors; and legal or regulatory authorities and other relevant third parties for legal reasons.
Commercial Information	To a buyer or other successor, including a potential buyer or successor in any proposed sale, assignment, merger, or other transfer of our business; to our third party service providers and vendors; and legal or regulatory authorities and other relevant third parties for legal reasons.
Communications	To a buyer or other successor, including a potential buyer or successor in any proposed sale, assignment, merger, or other transfer of our business; to our third party service providers and vendors; and legal or regulatory authorities and other relevant third parties for legal reasons.
Financial Information	To a buyer or other successor, including a potential buyer or successor in any proposed sale, assignment, merger, or other transfer of our business; to our third party service providers and vendors; to our payment processor and financial institutions; and legal or regulatory authorities and other relevant third parties for legal reasons.
Professional and Employment Information	To a buyer or other successor, including a potential buyer or successor in any proposed sale, assignment, merger, or other transfer of our business; to our third party service providers and vendors; and legal or regulatory authorities and other relevant third parties for legal reasons.
Internet or Other Similar Network Information	To a buyer or other successor, including a potential buyer or successor in any proposed sale, assignment, merger, or other transfer of our business; to our third party service providers and vendors; to our analytics and advertising partners; and legal or regulatory authorities and other relevant third parties for legal reasons.
Product Usage Information	To a buyer or other successor, including a potential buyer or successor in any proposed sale, assignment, merger, or other transfer of our business; to our third party service providers and vendors; and legal or regulatory authorities and other relevant third parties for legal reasons.

In addition, we may also disclose to third parties aggregated or other information that does not identify you individually, such as how many customers viewed a particular product or web page. We may share this aggregated information for any legal purpose. For example, we may disclose aggregated user statistics to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.

Your Choices Regarding Our Promotional Messages

You may decide to opt out of receiving promotional email messages from us. To do so, please notify us by clicking the “unsubscribe” link on any promotional email from us or by one of the notification methods noted in the section titled “Exercising Your Rights” below, if applicable.

Once we have processed your request, you may continue to receive messages or postal mail from affiliated companies and others if they received your email, mobile number, or postal address from us previously, from sources other than us or through their own transactions or communications with you. You will also continue to receive promotional messages if you later request to hear from us again.

Your Rights

You may have certain rights relating to your personal information subject to local data protection laws. Depending on the applicable laws and in certain circumstances, you may have the following rights:

Right to Know: The right to request any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon our verification of your identity:
- The categories of personal information we have collected about you.
- The categories of sources of the personal information we have collected about you.
- Our business purpose for collecting that personal information.
- The categories of third parties with whom we disclose that personal information.
- The specific pieces of personal information we have collected about you.
Right to Request Deletion: The right to request that the Company delete any of your personal information that we collected from you and retained, subject to certain exceptions.
The Right to Correct: The right to correct inaccurate personal information that we maintain about you.
The Right to Opt Out of the Targeted Advertising and the Sale or Sharing of Your Personal Information: The right to direct us not to sell or share personal information we have collected about you to third parties for targeted advertising.
The Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising these rights.
The Right to Appeal: The right to appeal a decision we may make related to your request. To the extent you have a right to appeal a decision we’ve made about your personal information, please submit an appeal request to via marketing@identco.com.
“Shine the Light”: California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to a third party for the third party's direct marketing purposes.

Exercising Your Rights

To exercise your rights described above, please submit a verifiable consumer request to the Company by:

Emailing us at marketing@identco.com
Write to us at IDENTCO c/o Marketing, 28164 W. Concrete Drive, Ingleside, IL 60041

Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. If you are making a request on behalf of another person, you must provide written legal documentation that you are authorized to act on behalf of that individual. The verifiable consumer request must:

Provide sufficient information that allows the Company to reasonably verify you are the person about whom it collected personal information or an authorized representative; and
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We may not be able to fulfill your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. To verify your identity, we may request up to three pieces of personal information about you, and we reserve the right to take additional steps as necessary to verify your identity if we have reason to believe a request is fraudulent.

Response Timing and Format

The Company endeavors to respond to a verifiable consumer request within 45 days of its receipt. If the Company requires more time (up to 90 days), it will inform you of the reason and extension period in writing. The Company will deliver the written response by mail or electronically, at your option. The response the Company provides will also explain the reasons it cannot comply with a request, if applicable. For data portability requests, the Company will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. The Company does not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If the Company determines that the request warrants a fee, it will tell you why it made that decision and provide you with a cost estimate before completing your request.

Third-Party Web Sites.

The Company Site may contain links to, or plugins or widgets from, social media or other sites operated and maintained by third parties, over which we have no control. Privacy practices on such sites may be different from our Privacy Policy. Similarly, the Company Site may be accessed and used from third-party sites that we do not control. We encourage you to consult the privacy policies that govern such sites before using them.

Children Under the Age of 16

We do not knowingly collect personal information from children under 16. If you believe someone under the age of 16 has provided us with personal information, we ask that you contact us through the methods described below.

Information Security.

We maintain commercially reasonable and appropriate standards to safeguard your personal information. Unfortunately, the transmission of information via the internet is not completely secure. We urge you to take every precaution to protect your personal information when you are on the internet. Although we will take reasonable efforts to protect your personal information, we cannot guarantee the security of such information transmitted to the Company Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Company Site.

Privacy Policy Updates.

This Privacy Policy may change from time to time. We will post on the Company Site all changes to the Privacy Policy, and, if the changes are significant, will provide a more prominent notice of the Privacy Policy change. Each version of this Privacy Policy will be identified by its effective date, found at the main page of the Privacy Policy.

How to Contact Us with Questions or Comments.

Please direct any questions or concerns regarding this Privacy Policy or our treatment of personal information to us by emailing us at marketing@identco.com or by writing to us at: IDENTCO c/o Marketing, 28164 W. Concrete Drive, Ingleside, IL 60041.